TwelveAI logoTwelveAI

Banking infrastructure for AI-conversational banks & fintechs.

TwelveAI gives banks and fintechs the banking rails and the AI layer to build financial products that understand users, reason about financial context, and take action through natural conversation. Run on our rails, or bring your own.

Financial infrastructureAI intelligenceConversational experience
twelveai · runtime
  • Message
    "Send ₦250,000 to Sarah and tell me my balance afterwards."
  • Intent detected
    transfer + balance_inquiry
  • Financial context
    Main account · ₦1,204,500 available
  • Authorization
    Within limits · confirmation required
  • Hand-off to your rails
    your POST /transfers · ₦250,000 → Sarah Okafor
  • Response
    "Sent ₦250,000 to Sarah. Your balance is now ₦954,500."

Ask it what your customers would ask.

This is the production engine, not a recording. It routes, calls tools and gates money exactly as it would for your bank, on sample data. Give it a real account number and watch it verify the actual account holder.

Live sandbox · sample data, no real money · conversations may be reviewed to improve the product

The problem

Financial products still make people navigate.

Dashboards, menus, forms, transaction pages, account screens, one product bolted onto another. Every feature adds another place to go and another thing to learn. The interface, not the task, becomes the work.

Conversational banking removes the maze. Instead of asking “where do I go to do this?”, people simply say what they want, and the AI becomes the interface.

Someone banking by conversation
“Send ₦100,000 to James.”
“How much did I spend on logistics this month?”
“Convert $500 to naira.”
What TwelveAI is

The infrastructure between AI and financial systems.

TwelveAI is not a chatbot and not a banking app. It is the layer that lets AI understand financial intent, reason over real context, and safely execute financial actions, so your product can offer conversation as the interface.

01
Financial infrastructure

Accounts, transfers, payments, FX, cards, and identity, connected through one interface.

02
AI intelligence

Intent recognition, financial reasoning, memory, and agent orchestration on top of that.

03
Conversational experience

The natural-language layer your customers actually talk to, on any surface.

Platform architecture

One layer connecting AI agents to financial systems.

Your application talks to the TwelveAI intelligence layer, which reasons and orchestrates, then executes against financial infrastructure and your regulated providers.

Applications
Your product
BanksFintechsWalletsNeobanksFinancial SaaS
TwelveAI Intelligence Layer
Understand and reason
Intent RecognitionContext EngineFinancial ReasoningAgent OrchestrationMemoryGuardrailsAuthorization
TwelveAI Financial Infrastructure
Execute actions
AccountsTransfersPaymentsFXCardsBillsWalletsTransactionsIdentity
Financial Providers
Regulated rails
BanksPayment processorsCore bankingFintech infrastructureExternal APIs
Conversational banking

From conversation to financial action.

A single request moves through understanding, financial context, authorization, and execution, then returns a grounded answer. The customer just talks; the infrastructure does the rest.

ConversationUnderstandingContextAuthorizationAction
12
TwelveAI Assistant
grounded on live account data
How much did I spend this month?
Ask about accounts, spending, or send money…
WhatsApp banking

Bank on WhatsApp. We run the conversation.

Connect your WhatsApp Business number and TwelveAI handles the whole loop: it answers customers, understands voice notes, and confirms money moves with a tap. You just point your webhook at us. Money movement stays on your own rails, we never hold a wallet.

Connect your numberVoice notes, understoodTap to confirmYour rails, your moneyGrounded answers
12
Your Bank
online
Send 5,000 to Mum
0:04
I found GRACE ADEYEMI · GTBank · 0123456789. Send ₦5,000?
ConfirmCancel
Done. ₦5,000 sent to GRACE ADEYEMI. New balance ₦147,340.
Platform capabilities

Everything an agent needs to act on money.

A composable set of primitives for building financial agents that understand, reason, and execute, safely.

AI Agents

Build financial agents that understand user intent and complete real financial workflows, not scripted replies.

Financial Context

Give agents grounded access to accounts, balances, transactions, and history, so answers are true, never guessed.

Banking APIs

Connect conversation to real operations: transfers, payments, FX, cards, and bills through one interface.

Agent Orchestration

Coordinate multiple financial APIs and specialist agents to complete complex, multi-step tasks in one thread.

Guardrails

Control exactly what agents can see, recommend, and execute, with limits and policy enforced by the system.

Human Approval

Require explicit confirmation, PIN, or OTP before any sensitive financial action moves money.

Memory

Let assistants understand recurring preferences, beneficiaries, and context across a conversation.

Observability

Monitor AI decisions, financial actions, errors, and workflows with a full, auditable trail.

Banking rails

We give you the rails, not just the AI.

TwelveAI issues the real financial primitives your product runs on, wallets, virtual account numbers, transfers, USD accounts, FX, and cards, all reachable through conversation or a plain API. Run on ours, or bring your own.

Banking rails: wallets, accounts, and money movement
Virtual account created
8123 4567 90
Providus · funded ₦250,000
$USD wallet + swap live
Banking-as-a-service

A full BaaS underneath the intelligence.

Issue dedicated account numbers to your customers, hold NGN and USD balances, move money to any bank with verification, swap at live rates, and spin up dollar cards, the same rails we run our own bank on, exposed to you by API key.

  • Wallets & balances
  • Virtual account numbers
  • Transfers & payouts
  • USD accounts & FX
  • Card issuing
  • Signed webhooks

Wallets

Spin up and manage user wallets with balances, holds, and ledgering.

Account numbers

Issue dedicated virtual account numbers for collections and payins.

Transfers

Move money to any bank with verification, confirmation, and receipts.

USD accounts

Give users dollar balances that receive, hold, and spend.

USD swaps (FX)

Convert NGN and USD at live rates, with target-rate auto-swap rules.

Cards

Issue and control virtual dollar cards, limits, freeze, and reveal.

Bills & airtime

Airtime, data, and utility bills across every major provider.

Identity

Resolve accounts and verify recipients before any money moves.

Use one rail, or all of them. Bring your own, or run on ours.

Explore financial infrastructure →
For developers

Give your AI access to financial infrastructure.

One call turns a message into a structured, validated financial action, with intent, amount, recipient, and whether confirmation is required. Bring your own rails; wire tools; ship.

request.js
const res = await twelve.chat({
  message: "Send ₦50,000 to Sarah",
  customerId: userId,
})
response.json
{
  "intent": "transfer",
  "message": "₦50,000 to SARAH OKAFOR. Confirm to send.",
  "pendingConfirmation": {
    "tool": "transfer_funds",
    "arguments": { "amount": 50000 }
  },
  "continuation": "enc.a91x"
}
Pricing

One meter. No plans.

You fund a prepaid naira balance and pay per token, like any model API. Every response tells you what that turn cost, to the kobo.

₦12/ 1k
Input tokens
what comes in
₦72/ 1k
Output tokens
what it writes back

Bring your own model key and these drop to ₦2 / ₦4, with the model billed to you directly by your provider.

What that looks like

“Send 5,000 to 0123456789 at GTBank”

Routed, recipient verified against the bank, policies applied, transfer gated for confirmation.

₦26for that turn

A balance question is nearer ₦8. Roughly 200 to 600 conversations per ₦5,000.

₦100per minute
Voice notes
Transcription, billed on audio length.
₦90per verification
Identity check
Managed BVN/NIN, stateless.
Freekeyword layer
Intent routing
AI reasoning billed as tokens.
No monthly planNo seatsNo minimum spendNo setup fee

Start with ₦5,000 free on signup. Top up from ₦5,000 whenever you choose, and see every turn itemised in your dashboard. Volume pricing is negotiated per business.

Book a call, get ₦100,000 in free AI credit.

Talk to the team that built the engine, tell us what you are shipping, and we put ₦100,000 of AI credit on your workspace so you can build against the real thing before you spend anything.

Book your call

Three required fields. We reply the same working day.

Only used to arrange the call and set up your workspace.

TwelveAI Payments

Collect payments on your website and app.

Beyond conversational banking, TwelveAI Payments lets your business accept money online, cards, transfers, and checkout, with verification and instant settlement. The same rails, pointed at collections.

Card & bank checkoutPayment linksSubscriptionsInstant settlementWebhooks
Collect payments online with TwelveAI Payments
Payment received
+ ₦45,000.00
POST /payments/initialize
status: success
Also a personal bank

We build the infrastructure, and we use it too.

TwelveAI runs a real consumer banking app on the same rails we sell. Send money, buy airtime, pay bills, hold dollars, swap, and spend, all by chatting, in the app or right inside WhatsApp.

Send money
Airtime & data
Pay bills
USD accounts
NGN ↔ USD swaps
Dollar cards
A person banking with TwelveAI by chat
“Send ₦50,000 to Sarah”
Sent ₦50,000 to Sarah. Balance: ₦904,500.
Security & reliability

Automation you can put in front of regulators.

Financial infrastructure requires trust. Every action is authorized, confirmed where it matters, and fully auditable.

Authorization

Every action passes through limits, policy, and role-based permissions before it can run.

Human-in-the-loop

Sensitive actions require explicit confirmation, PIN, or OTP, handled through secure flows.

Agent permissions

Scope exactly which tools, accounts, and actions each agent is allowed to touch.

Grounded answers

Agents answer only from real financial data, never fabricated balances or rates.

Audit trails

Every intent, decision, tool call, and outcome is recorded and reconstructable.

Data protection

Secrets are encrypted at rest; credentials are never exposed in conversation.

TwelveAI is a financial technology company, not a bank. Banking services are provided by regulated partners.

Built for builders

Build the banking experience. We handle the intelligence layer.

Connect your financial infrastructure to an AI layer designed to understand financial intent, orchestrate actions, and create natural customer experiences.

A team building on TwelveAI
POST /v1/chat
intent: transfer
requires_confirmation: true
12AI-native by design
API-first

One clean API turns a message into a structured, validated financial action.

Developer-friendly

Sensible defaults, clear errors, and a live sandbox to test before you ship.

Composable

Bring your own rails and tools; compose agents and endpoints as you grow.

Infrastructure-ready

Built for reliability, reconciliation, and scale on real financial systems.

AI-native

Intent detection, grounding, and orchestration are the core, not an add-on.

Two models of banking.

TwelveAI provides the infrastructure that makes the second model possible.

Traditional banking
  • Apps
  • Menus
  • Forms
  • Dashboards
  • Multiple workflows
Conversational banking
  • Ask
  • Understand
  • Reason
  • Confirm
  • Execute

Build the next generation of financial experiences.

Give your customers a banking experience that understands them.